Be Heard

The Be Heard Newsletter

Hello, my name is Rachel Taylor and I specialise in teaching people about communication skills. I start by helping you to become more self-aware and to do this we look at your current communication style along with the other factors which determine how you are interacting with others now.

Armed with this information we can then look at how you can best improve your communication with others. This involves rapport building and people reading, i.e. body language interpretation. This will really help you understand how well your communication and message are being received and understood by others.

The Latest News… Be Heard is blogging its message all over the Internet!
Not only is information available on the blog section of the website but I’m also posting information, articles and products on Twitter and there’s also a Facebook group on which I’d love you to join. Get discussing the things you like, hate and would love to overcome and address with us!


Powerful Perspectives
Like many businesses you’ll find that some of your services and products really stand out and for January there was a definite desire to learn how to communicate with power and authority. As I tell my clients, authority is all about what you do with your body and your voice, not the content; i.e. not what you say. As the psychology professor Albert Mehrabian found, the total impact of a message comprises of:

• 55% body language/non-verbal
• 38% vocal (tone etc)
• 7% verbal (words)

Therefore, we could conclude it’s the way that you look and how you say what you say. Not what you actually say.


The Power Programme
The demand for help in this area has been so great, that I am now offering a specialist coaching programme to help people find their own authority. This is not as simple as it may seem. I have found that people are simply not used to having, nor are they comfortable with wielding power. Unfortunately power has become a dirty word and I often substitute it for authority, command, influence, control – any word that turns on an inner light bulb or rings an internal bell with the person I’m coaching. Once over that first hurdle, then the barriers can be further broken down and we address what specifically works well for them. This entails finding a level of authority which is right for them. And it’s so important to point out that this level is different for everyone and most crucially feels different to everyone.




All Communication Programmes From Be Heard include …
…the option to video record our session which will help you focus on exactly how you’re coming across. Now, this is painful for some! But once you are over the initial embarrassment hurdle, you can objectively identify what’s working and what’s not working for you. I’ve found that this is by far the short cut to learning how to communicate well quickly and it’s important to note that many people have no idea at all how they are coming across. So it makes sense to be clear about what you do well and what you need to improve. I’ll give you a copy of your DVD which you can keep and refer to. It’s a great reminder of how far you’ve come and how much you’ve improved too!


Presenting And Selling Yourself
January’s busy schedule also included teaching presentation skills at a local school. I was fortunate enough to work with a very energetic and enthusiastic group of young ladies who were full of ideas and fun things that they were itching to present to the rest of the group. It was a pleasure to work with such a dynamic group of individuals and they were positive exemplars of the younger generation who seem to be getting a lot of bad press these days.

When working with anybody on their presentation skills the key thing to remember is that you must be you, completely and entirely you.

If you learn nothing else at the end of our session on how to present yourself well, then that’s it. Your most valuable lesson and any nerves that you have will be reduced right there. After all, you cannot fail at being yourself can you?


The Sell Yourself - Sell Your Product Training Course The Complete Guide to Reading People and Projecting Yourself Well to Maximise Sales…
In this course I will give you an overview of all the skills you’ll need to consider in order to communicate to the best of your ability and leave the competition standing. The course gives you a greater insight into human behaviour and brain processing in order to enhance communication with others and in turn deepen your understanding and awareness of yourself.
You can use this information to improve all aspects of your life, read attitudes and emotions, aiding communication and connection. To see the full course contents take a look at my course summary here.

The Training Products
The training programmes are designed to help you make the most of your communication at all times. Please contact me to discuss your requirements. All products are available as one-to-one coaching and for small groups of around 5-6 people. Please note, all initial discussions are free. I will send you a proposal following that meeting for your unique development programme.


Coming Soon…The products under development and available for Spring 2010 are:
• Persuasion techniques – understanding people’s motivation to agree and say yes to your message; use them to enhance your communication.

• My brand new voice audio programme to repair, boost, grow and reach your spoken voice’s potential.

Please contact me to discuss your requirements. You can contact me via the website, link below.

Thank you for reading!
Be Heard Coaching and Training www.be-heard.biz